Customer care

All our customers benefit from an exclusive personal relationship with the yard and our international service network. Our team of experts is ready to assist wherever and whenever required, for safe sailing in total peace of mind.
Excellence is a key concept for Ferretti Yachts. That naturally extends to our dealings with our customers – before, during and after delivery of their vessel – including our after-sales offering.

The spectrum of services includes a 24-hour helpline to tackle any technical issues in real time, a network of spare-parts warehouses (Ferretti Group After-Sales), and advanced training for our captains and service professionals (with the Convergence course and our Service University).
The vast array of skills across the group and our international network is at your disposal to offer you the finest cruising experience. Because your safety and wellbeing is our top priority.